ITIL Lifecycle Expert Program

The ITIL® Lifecycle Expert program will make participants to expertise all 5 phases of the IT service management lifecycle. Participants will expertise to include IT strategy with business vision, manage the service delivery process around the lifecycle and build competencies to assure a clean transition of new services into operations. This course will increase participants salary by 40% than non certified professionals.

About the program
What are the course objectives?

This framework was developed as a root of best practices in Service Management and is implemented by organizations globally to create and advance their IT operations. Our course will direct participants in the five lifecycle phases involving service strategy, design, transition and operation and consistent service improvement.

with 22 credits, simulation tests and more than 70 hours of quality e-learning content, this course makes participants on the right path to be an ITIL expert.

Why should I become an ITIL Lifecycle Expert?

ITIL Lifecycle Expert certification describes their enhanced apprehending of the ITIL service management lifecycle, an essential skillset in the changing and progressively vital for the world of IT. Professionals with ITIL certification gain more than 40% compared to non-certified professionals and the average salary starts from $96,000 to $129,000 USD per annum.

Who should take this course?

Gain a consolidated apprehending of the ITIL Lifecycle is crucial for professionals in IT Service Management, including:

  • CIOs, CTOs
  • Supervisory Staff, Team Leaders
  • Architects, Planners and Designers
  • IT Consultants, IT Audit Managers and IT Security Managers
  • The ITIL Lifecycle Expert course is also highly suggested for the aspirants who looking to take on a management role.
How do I become ITIL Expert?

Participants have to gain 2 credits from ITIL Foundation, 17 credits from ITIL Intermediates and 5 credits from MA LifeCycle to become an ITIL Expert.

Course Exam Credits
ITIL Foundation Score > 65% 2
ITIL Foundation CSI Score > 70% 3
ITIL Intermediate SD Score > 70% 3
ITIL Intermediate SO Score > 70% 3
ITIL Intermediate SS Score > 70% 3
ITIL Intermediate ST Score > 70% 3
ITIL Intermediate MALC Score > 70% 5
Learning path
ITIL® Foundation

ITIL® Foundation training from 4CLearn is structured to assure participants to pass the ITIL exam in the first attempt. The Foundation certification is considered as the necessary qualification in the field of ITIL certification path. Our course training concerned on the vital elements, terminologies and concepts terminologies relevant with ITIL service lifecycle management. It contains ITIL Lifecycle results and phase interactions, IT Service Management processes and it’s best practices.

ITIL® Intermediate CSI

The ITIL Intermediate Continual Service Improvement certification will display participants capability to implement effective principles and techniques and best methods and practice elements of metrics-driven continual improvement in the ITIL service lifecycle. The course is considered as a vital qualifications in ITIL Expert training and offer a seprate qualification to develop participants expertise in continual service improvement and improve their IT service management career opportunities.

ITIL® Intermediate SD

The Service Design course is vital qualifications in the ITIL Service Lifecycle category and is structured to showcase participants to the architectures, documentation of ITSM, processes and policies. Participants will master to organize, apply and enhance service design in Information Technology environments and make participants ready for the ITIL Expert and Master’s levels of the ITIL framework. We have designed this course to help participants clear the ITIL Intermediate SD exam on their first attempt.

ITIL® Intermediate SO

This Service Operation course is a vital qualifications in the Service Lifecycle course training and will develop participants capability to provide flexible, consistent and repeatable Information Technology service delivery. The ITIL framework had created international quality touch points for IT professionals across the world. Our training course is concerned on Information Technology governance, strategic benefits, risks, budgets and offer participants with service operation experience through the strategy and design, phases of transition.

ITIL® Intermediate SS

The ITIL Intermediate Service Strategy certification will develop participants capability to execute organize, design, develop and apply in Information Technology service management. Participants will grasp to determine challenges and risks, essential success factors in the IT services lifecycle and create and operate customer-concerned ITIL service strategies. The course is a vital qualifications in ITIL Expert training and also provides a separate qualification.

ITIL® Intermediate ST

The Service Transition Certification is an essential qualification for the Service Lifecycle training that helps participants plan their course as an expert IT professional. The certification describes their knowledge of management techniques to develop, process elements, and practice components, validate and apply products and services. Participants will master in implementing service transition to other stages of the service lifecycle and effect on decisions at the time of service strategy and operations.

ITIL® Managing Across The Lifecycle (MALC)

This is a final module in the Service Lifecycle training, the ITIL Managing Across the Lifecycle course will develop participants capability to combine service management processes around the complete length of Information Technology practices. Participants will learn to derive management goals, purposes and functions; apply and advance service capabilities, and handle governance in the ITIL framework the standard that fixed international quality benchmarks for IT professionals across the world.


What do I get with the Master’s Program?

Participants will have access to e-learning content for all courses mentioned in the learning path and access to exclusive forums moderated by faculty and industry experts.

Where and how can I access the e-learning content?

Once participants had paid the course fee they will get registered with us. Participants will have regular access to the e-learning content on our website. A course purchase email be automated and will help participants through the process.

I am not able to access the online courses. Whom should I contact for a solution?

Participants are suggested to raise a request through Help & Support. Participants can also chat with us to get an instant solution.